SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MoonStyles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Pagani was to make the PDF-1701 only in the 500 scale bezel version. The 400-scaled bezel is beautiful, but it does not allude to the model that pays homage.
Just Perfect, new bezel design with speed indicator printed horizontally. Better that the previous version in my opinion. The seller is also perfecto.
The watch makes a very good impression and is very well made except for the clasp. The clasp is not bad, but it does not do justice to the overall picture of the watch. Thanks to the sales here for under 80 € and the watch was with me within a week. -Top!
Si
Quick reception, nothing to report the watch is in line with expectations
Excellent quality for the price
People everywhere A sense of expectation hangin' in the air Givin' out a spark Across the room, your eyes are glowin' in the dark And here we go again, we know the start, we know the end Masters of the scene We've done it all before and now we're back to get some more You know what I mean
The watch is of a good quality in most aspects, it is beautiful and the time marking is accurate with a variation of seconds a day, the back cover I loved the tribute it brings to space travel, the stopwatch function works perfectly, The only thing against it is that the timer activation buttons do not feel rigid tend. Have a little game.
The year-old must be matched. it is not great to sit at hand. all Raju. delivery shvidka, ukrpostoy.10 days
3 /day delivery to London ! Super fast ! All good as usual . Great looking watches !
Received in a week 2024 year product everything works well and it is a very beautiful watch, I have several pagans and always meet high quality Thank you I will buy again, it is the model I wanted, nice elegant and good time greeting Good weight and good material great watch.
Worth the money, well packaged and fairly priced. looking forward to different versions of this being made
I'm THRILLED! Fast delivery well before the announced date. Good packaging neat box. I'm really taken with the watch. Very good impression. Has a good weight, not too light. The pusher and Crown as well as the clasp fit well. Dial and pointer as well as the as well as the indices totally sharp. The bracelet could be an idea heavier. If you like the watch from the design of the original, you will be happy here. I would buy again and I can only recommend. For the money really a great watch. *****
watch come intact, it is beautiful piece. i would rate it 9/10. lume could be better/last longer and craftmansip is not on pair with San Martin or Baltany and other, but for the price is ok.
good stuff. nice watch. as the seller provides good description of the watch, it is very nice to get as a gift.
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Finally got it right!! Excellent contrast -no more glare — dot over 90 and correct tachymeter!!
perfect
Very high quality
Excellent watch modern design and very good quality luxury watchmaking and has nothing to envy other good brands, I already have three and I'm going for the fourth
Perfect,and nice correct watch Easy and comfortabel wear Good quality
This is the model I wanted with its points at twelve very well, the clock is worth it without a doubt
very nice watch and good quality for the money